Returns & Exchanges

At AIRVERSA, we want you to breathe easy and be completely satisfied with your purchase. If you are not happy with your air purifier or accessory, you can return your item within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

• 2.
  Pack Your Product

  Place the item back in its original packaging, including all filters, power cables, and manuals to ensure the product remains protected during transit.

• 3.
  Ship It Back

  Affix the provided return label to the outside of the box and drop it off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned unit, your refund will be processed back to your original payment method within 5 to 7 business days.